Responsible Gaming
Gaming Should Be Entertainment
Live dealer casinos should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with realistic expectations and a responsible mindset. Remember that the house always has a mathematical advantage, and you should never gamble with money you cannot afford to lose.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online casino gaming. This is a legal requirement. If you are under 18, please do not use casino services. Parents and guardians are encouraged to discuss responsible gaming with young people and to monitor their online activities.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essential expenses (rent, bills, groceries)
- Hiding your gambling activities or lying about how much you gamble
- Feeling irritable or anxious when unable to gamble
- Spending more time and money on gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Needing to gamble with larger amounts to feel the same excitement
- Losing interest in activities you previously enjoyed
- Using gambling to cope with stress, anxiety, or depression
If you've ticked any of these boxes, please reach out for support.
Self-Help Tools
Most reputable online casinos offer responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before you stop playing
- Reality Checks: Receive regular pop-up reminders showing how long you've been playing and how much you've spent
- Session Limits: Automatically log out after a set period of gaming
- Self-Exclusion: Voluntarily exclude yourself from gaming for a period of time (days, weeks, months, or years)
- Account Closure: Permanently close your account if you wish to stop playing
Take advantage of these tools. They are designed to protect you and help you enjoy gaming responsibly.
Support Organizations & Resources
New Zealand:
- National Council on Problem Gambling (NCPG) – www.ncpg.org.nz
- Problem Gambling Foundation – www.problem-gambling.org.nz
- Gamblers Anonymous NZ: Free peer support meetings across New Zealand
International Resources:
- GamCare (UK) – www.gamcare.org.uk
- GamStop Self-Exclusion (UK) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
All of these organisations offer confidential support, often free of charge. Many provide counselling, helplines, and practical resources to help you regain control.
If You Need Help
If you or someone you know is struggling with problem gambling, please reach out for support today. There is no shame in asking for help. Problem gambling is a recognised health issue, and professional support can make a real difference.
Contact the National Council on Problem Gambling (NCPG) in New Zealand:
- Website: www.ncpg.org.nz
- Phone: 0800 664 262 (free and confidential)
Remember: You are not alone, and help is available.
Dunedin Cricket takes responsible gaming seriously. This information is provided as guidance only and does not constitute professional medical or financial advice. If you are experiencing problem gambling, please seek professional help immediately.